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Frequently Asked Questions

Find out what other customers have asked about Banqup


What is Banqup?

Banqup is the simplest and smartest digital administration solution. Banqup simplifies administrative and financial processes, giving businesses the ability to manage all their administration, invoicing and payments from one place. With Banqup, businesses spend less time on administration and invoicing and have more time for growing.

Who is Banqup for?

Banqup is designed for small and medium enterprises, micro-businesses, self-employed and freelancers. With Banqup, these types of businesses no longer have to worry about paper financial documents and can easily switch to digital administration. Banqup is a simple and smart solution that saves businesses time by providing the right functional tools to manage administrative and financial processes in one digital place.

Plus, by giving your accountant access to your financial documents, you can be sure they have all the information they need to manage your tax returns.

What does this mean for my business?

Banqup means having the tools you need to manage your administrative and financial processes through one digital solution.

You won't need paper or physical documents, or manual filing, and you'll be able to manage financial data wherever you are. Banqup provides a clear view of all incoming and outgoing finances, meaning less time is spent consolidating finances and more time growing your business.

With the "Payments" function you will be able to add a button in the invoices themselves to pay directly via Open Banking and thus you will receive your money faster.

How does Banqup work?

Simply send your invoices, receipts and financial documents to Banqup. Via email, drag and drop or by taking a picture on your smartphone. Learn more about the different upload methods on our blog.

Banqup's OCR (Optical Character Recognition) technology then converts the text and data from your financial documents into digital files. This not only significantly reduces manual data entry, but means your document becomes digital. Give your accountant access to your digital documents and pay them directly into the Banqup platform.

Do I need to have prior knowledge of this type of digital administration solution?

Not at all. Banqup is an easy to set up and use solution, ideal even for businesses that have no expertise in digital administration. Check out our guides, videos and blog for further help.

How do I register with Banqup?

Registering with Banqup is easy. Take a look at our beginner's guide that will walk you step-by-step through the Banqup registration process

Does Banqup offer a free trial?

Banqup does not offer a free trial, but we do offer a free subscription as part of our subscription plans and pricing structure. Check out our pricing page for more details.

How do I give my accountant access to my company's Banqup account?

It's easy to share your documents with your accountant. You can also choose which documents to have access to.


How much does Banqup cost?

Check out our subscription plans page to find out the different subscription levels and pricing of Banqup.


How can I contact Banqup support?

There are several ways to contact Banqup support - by email, by phone or via the enquiry form on our support page. Check out the support page for more details.

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Need further assistance?

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